Warranty

All Wild Child Leather Co. products carry a lifetime warranty.

At Wild Child Leather Co, we are fully committed to providing our customers with the highest quality leather products that are handcrafted in our Central Missouri shop. We only source the highest quality materials in the creation of our products. We stand behind our workmanship and the quality of the materials used. Should you ever have an issue, due to workmanship or material defect, we will repair or replace your product at no labor or material cost to you. 

We will NOT replace lost conchos under warranty, It is your responsibility to check and tighten conchos on a regular basis. We will not be held liable for any accidents due to abuse or neglect of your tack, dog collars, or leashes or due to failure to check and tighten conchos. It is your responsibility to ensure your tack, dog collars, and leashes are in safe, good working condition.

(This does not include defects due to Use, Abuse or Neglect. We can tell the difference).

Warranty work does not include shipping costs, the buyer must pay shipping charges.

Please reach out to Megan @ wildchildleatherco@gmail.com if you have any questions!

Examples:

• If you tie your horse by the reins and it pulls back and breaks your headstall, this is NOT covered under warranty. Same for bronc nosebands and halters.
• If you never clean/oil/condition or leave it your tack, dog collar, or leashes out in the elements and it is damaged or breaks to to this, it is NOT covered under warranty.
• If you use your product for other uses than it is designed for and it is damaged or broken as a result, this is NOT covered under warranty.
• If paint is worn off or scratched due to use, or cowhide sheds or balds over time with use, this is NOT covered under warranty.
• If stitching wears through or comes loose to due normal wear and use and not due to abuse or neglect, this IS covered under warranty.
• If crystals crack or break, rim sets or spots wear through and come loose, and is not due to abuse or neglect, this IS covered under warranty.

Please reach out to Megan @ wildchildleatherco@gmail.com if you have any questions!

When not in use, keep leather products in a dry location and away from direct sunlight and humid conditions. This helps to prevent premature aging of the leather and mold.

Over time exposure to the elements and moisture will compromise the integrity of the thread, leather, and adhesives used during the process of manufacturing of the product. Due to the nature of genuine leathers and the damage from sunlight, the leather may fade in time. To prevent fading limit the direct sunlight exposure as much as possible. Think of your leather goods and tack as an investment. With diligent and correct care/storage, you can get the maximum return on your investment through years of safe use.

CLEANING/CONDITIONING

Please consult a leather cleaning professional for cleaning your items or for cleaning best practices. Follow the product's manufacturers instructions for proper conditioning.

CRYSTALS

A damp cloth or soft bristle brush and mild soap are ideally the best choice to clean the rim set crystals on your item. After cleaning, apply glass cleaner to soft cloth and gently polish.

FRINGE

Spot wash using a soft cloth and mild soap, if needed. Damp fringe is prone to stretching, so use care when cleaning. Allow fringe to naturally air dry.

HAIR ON COWHIDES
Hair on cowhides are a naturally grown material and like all things with hair, they SHED. This is a completely natural of any hair material.

HAIR ON COWHIDE WILL EVENTUALLY SHED CAUSING BALD SPOTS.

If this is not a look you are ok with, please reconsider purchasing anything with hair on cowhide.

** Any balding, thinning, rub marks or shedding of the hair is not covered under
our warranty and cannot be repaired, returned or exchanged.**

It is the customer’s responsibility to take appropriate care of your leather items and
protect your purchase. Wild Child Leather Co. will not warranty costs for
product issues due to abuse or neglect.